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General Policies

1. GENERAL RENTAL REQUIREMENTS *

THESE ARE THE GENERAL RENTAL REQUIREMENTS OF Port-de-Paix®i RENT A CAR. THE RENTAL COMPANY OPERATING THE Port-de-Paix®i RENT A CAR LOCATION (“Port-de-Paix®i RENT A CAR”) MAY HAVE OTHER REQUIREMENTS. THE REQUIREMENTS OF THE RENTAL LOCATION WILL CONTROL. CHECK THE LOCAL POLICIES OF THE RENTING LOCATION FOR MORE INFORMATION ON THEIR TERMS AND CONDITIONS. IF YOU ARE PLANNING TO RENT ONE OF OUR ELITE MODEL VEHICLES IN OUR “STYLESERIES ™” PROGRAM, E.G. MERCEDES-BENZ, HUMMER, JAGUAR, CADILLAC, BMW AND MINI COOPER, REVIEW THE GENERAL REQUIREMENTS IN SECTION #3 BELOW AND MORE SPECIFIC REQUIREMENTS IN THE LOCAL POLICIES POSTED ON THE WEB PAGE OF THE LOCATION WHERE YOU INTEND TO RENT. FOR RENTALS OUTSIDE OF Haiti, PLEASE REFER TO THE LOCAL POLICIES WHERE YOU INTEND TO RENT THE Port-de-Paix®i RENT A CAR VEHICLE.

A. Rental Rates: Daily Rental rates are based on a 24-hour rental day starting at the time of rental. The minimum charge is one day, plus mileage, if applicable. The renter will be charged for each hour and/or any part of an hour in excess of a rental day the renter keeps the vehicle until the vehicle is returned, up to the applicable daily rate. Mileage charges, if applicable, will be the number of miles driven as determined by the odometer readings at the beginning and end of the rental. A Return Change Fee of $15 will apply if you return 24 hours or more prior to your reserved return date and time. If you return 24 hours or more after your scheduled return date and time, a Return Change Fee of $10.99 per day will apply ($54.95 max.), in addition to any other rental charges. If the renter fails to comply with the conditions applicable to the rate, including any geographic driving restrictions, a mileage charge, surcharge or other rates may apply

B. Driving Age: The minimum age to rent a vehicle at our locations in Haiti is 21 years of age. Please refer to the Local Policies for specific information on driver ages at the location where you intend to rent and the applicable charge for drivers 21 to 24 years of age.

C. Authorized Drivers: The Port-de-Paix®i RENT A CAR vehicle may be driven only by an authorized driver. An authorized driver is the renter and any additional person who appears at the time of rental and signs the rental agreement. All authorized drivers must satisfy our age requirements, have a valid drivers license, and fulfill our other qualifications, which vary by location. Employers and co-employees of renters renting on corporate rate plans, if properly licensed and meet our age requirements, are authorized to drive the vehicle while acting within the scope of their employment duties. See our credit requirements and drivers license requirements below. The authorized driver and any additional authorized drivers may be subject to a driver record check (See below). No other persons are authorized to drive the vehicle.

D. Additional Authorized Drivers and Fees: All additional authorized drivers are required to qualify to drive the vehicle. To qualify, Port-de-Paix®i RENT A CAR requires all additional drivers, including spouses, to satisfy our minimum age requirements, have a valid drivers license and pay an additional driver fee. However, the following additional drivers do not need to pay an additional driver fee or separately qualify as long as they meet our minimum age requirements and have a valid drivers license: (1) government renters on official orders, (2) corporate account customers on corporate rate plans, and (3) drivers/companions of physically impaired customers. The additional driver may also be subject to a driver record check and an underage drivers fee. (See below). Because the requirements vary by location, please refer to the Local Policies for specific information on additional driver fees charged at the location where you intend to rent.

E. Underage Driver's Fee: An authorized driver 21 to 24 years of age may be charged an Underage Drivers fee because of such driver's age in addition to the additional driver fee, if applicable. Because the requirements vary by Port-de-Paix®i RENT A CAR location, please refer to the Local Policies for specific information on additional authorized or underage drivers at the location where you intend to rent a Port-de-Paix®i RENT A CAR vehicle.

F. Credit Qualifications/requirement: To qualify to rent the Port-de-Paix®i RENT A CAR vehicle, the renter must present at the time of rental a major credit card or debit card (See Debit Card Usage below) in the renters own name with available credit. A hold will be placed on the renters credit card for the estimated amount of the rental plus 50% or a minimum amount, whichever is greater, as determined by the location where you intend to rent. The hold will be removed at the end of the rental when the final charges are settled. Because the requirements vary by location, please refer to the Local Policies for specific information on credit qualifications and requirements where you intend to rent a Port-de-Paix®i RENT A CAR vehicle.

G. Debit Card Usage: If the customer presents a debit card at the beginning of rental to qualify to rent, we will perform a debit card check and credit inquiry screening through Equifax Credit Information Services, Inc. This type of inquiry will screen out customers who present a greater driving risk to us, using a standard set of criteria. The credit inquiry is posted on the customer's credit report and may have an effect on the customer's credit evaluation. In the event that a customer's debit card check and credit inquiry fail to meet our debit card criteria, the customer will not be allowed to rent unless they provide a major credit card in their own name. Our debit card policy complies with all applicable state laws. Debit cards are accepted for payment at the end of rental without a credit inquiry. Since credit requirements vary by location, please refer to the Local Policies for specific information on the acceptance and usage of debit cards where you intend to rent a Port-de-Paix®i RENT A CAR vehicle.

H. "Key Ring" Credit Cards: Port-de-Paix®i RENT A CAR does not accept the small credit cards issued by credit card companies that fit on a key ring. In the event that a customer presents the key ring credit card at the time of rental, the rental location may ask you to present the standard size credit card or another form of payment.

I. Gasoline Policy: The renter must refill the gas tank of the vehicle within a 10-mile radius of the rental return facility and present a fuel receipt to avoid a refueling charge unless the renter chooses the prepaid fuel option. If the renter chooses the prepaid fuel option, the renter will pay a specified charge as set forth in the rental agreement and have no obligation to return the vehicle with a full tank of fuel. There is no credit or refund given for any fuel in the tank at the end of the rental. If the renter does not choose the prepaid fuel option and does not return the vehicle with a full tank of gas, the renter will be required to pay a fuel charge to compensate Port-de-Paix®i RENT A CAR for the cost and service of refueling the vehicle. The fuel charge is based on the estimated number of gallons needed to refill the tank multiplied by the rate per gallon charge specified in the rental agreement. Port-de-Paix®i RENT A CAR locations may use different methods of estimating the number of gallons needed to refill the tank and these methods of estimation necessarily rely on human judgment. Most Port-de-Paix®i RENT A CAR locations estimate the number of gallons needed to refill the gas tank either (1) by reading the fuel gauge to estimate the approximate amount of fuel needed to refill the tank (for example, one-half tank) and multiplying that number by the manufacturer's specified fuel tank capacity, or (2) if the renter did not purchase any fuel during the rental, by reading the odometer to determine the amount of miles driven during the rental and dividing that number by the vehicle's estimated average fuel efficiency (miles per gallon) based on the manufacturer's fuel efficiency specifications.

J. Geographic Limitations: At most locations, driving is restricted to the North West Depatement, the North Depatement and the North East Departement,. Port-de-Paix®i RENT A CAR is prohibited from driving to Port-au-Prince, the Artibonite departement, The south departement, the South East Departement and the Domincan Republic. Please refer to the Local Policies for specific information regarding geographic limitations at the location where you intend to rent a Port-de-Paix®i RENT A CAR vehicle.

K. Disabled Renters:

Available Driving Aids: If the renter will require driving aids to operate a vehicle, please contact us at 1-617-208-3172. This will ensure availability of equipment and allow Port-de-Paix®i RENT A CAR personnel to install such equipment prior to the rental.

Pick-up: We would also ask that you call 1-617-208-3172 prior to your arrival so that we may pick you and your traveling companion up, if any, upon arrival at the airport. At most locations, courtesy telephones are also available in the airport to contact us for pick-up.

Additional Authorized Drivers: If a traveling companion shall serve as the driver during the rental, please advise the Port-de-Paix®i RENT A CAR representative at the time of rental and pick-up.

L. Driver's Licenses: The renter or any additional authorized driver's wanting to drive the rental vehicle must present (at the beginning of the rental) a motor vehicle driver's license that is valid for the entire rental period. A valid motor vehicle drivers license means a drivers license that has not been suspended, expired, surrendered or revoked and includes an expiration date occurring after the end of the rental period. The following motor vehicle drivers licenses are generally acceptable in Haiti

A valid motor vehicle driver's license issued by the Haitian Govenment.

A valid motor vehicle driver's license issued by any state, territory or possession of the U.S.

A valid temporary driver's license issued by any state, territory or possession of the U.S.

A traffic citation issued by any state, territory or possession of the U.S., as a temporary license, valid for the entire rental period (the court date being the expiration date) accompanied with a second form of photo identification with signature (excluding the credit card used for rental).

A valid U.S. military identification card plus an expired driver's license for active duty U.S. military personnel in those states where active duty U.S. military can drive on an expired driver's license.

A valid driver's license issued by a province or territory of Canada.

A foreign drivers license* issued by the country of residence of the renter and additional drivers. If the drivers license in not in English, the renter and drivers will be required to present both the foreign issued drivers license and a current International Drivers Permit (IDP); or, if from Japan, a Japanese Translation Service. An IDP does not give a person the right to drive, but provides a certified translation of the valid foreign drivers license. An IDP can be obtained in the driver's country of residence only with a valid drivers license. An IDP (or certified translation) without the foreign issued drivers license is not acceptable.

*If the foreign issued drivers license is from a country where permanent or non-expiring drivers licenses are issued, the renter and any additional drivers will also be required to show their passport, visa or other current U.S. issued documentation at the beginning of the rental authorizing the renter or driver to be present in the USA at the time of rental.

M. Driver Record Checks: In the U.S., before we will rent a vehicle and when the customer arrives at our location, the customer and any additional authorized drivers may be subject to a driving record and license check with the DMV. In the rare instance the driving record and license check fails to meet our criteria, we reserve the right to deny the rental based on the DMV report. A list of our criteria follows: In the U.S., before we will rent a vehicle and when the customer arrives at our location, the customer and any additional authorized drivers may be subject to a driving record and license check with the DMV. In the rare instance the driving record and license check fails to meet our criteria, we reserve the right to deny the rental based on the DMV report. A list of our criteria follows:

The drivers have a valid license that is not currently suspended, revoked, expired, or surrendered; and,

The drivers have not, during the last 24 months, accured 8 or more points; and,

The drivers have not, during the last 36 months, pled guilty or a paid a fine for, or otherwise been convicted, of:

three or more moving violations,

two or more accidents, and,

The drivers have not, during the last 48 months, pled guilty or paid a fine for, or otherwise been convicted, of:

one or more reckless driving,

one or more accidents with a fatality or bodily injury,

operating a vehicle, or permitting the operation of a vehicle, without a license or without insurance,

possession of a stolen vehicle or using a vehicle in a crime, or,

failure to report an accident or leaving the scence of an accident; and,

N. no One-way Rentals:

O. Optional Equipment:

Child Safety Seats: For an additional charge, which varies by location, infant, toddler and child/youth safety seats are available at many A valid motor vehicle driver's license issued by locations.

P. Optional Services:

RoadSafe: RouteSafe is a service offered by us at some locations for a per day charge. This service provides you with accidental towing, lock-out, flat tire, and fuel and battery service during your rental.

Q. Additional Fees: At most Port-de-Paix®i RENT A CAR locations the renter may incur one or more of the following charges and fees: (i) an (airport)concession recovery fee or off-airport access fee; (ii) an (airport) consolidated facility charge, and vehicle license fees which are the estimated average per day per vehicle portion of our total annual vehicle taxes, licensing, titling, and registration costs, and other governmental fees or charges on top of the daily rate and any optional products and services the renter selects. These charges are calculated either as a per-day or a per-rental charge. At most Port-de-Paix®i RENT A CAR locations the renter may incur one or more of the following charges and fees: (i) an (airport)concession recovery fee or off-airport access fee; (ii) an (airport) consolidated facility charge and vehicle license fees which are the estimated average per day per vehicle portion of our total annual vehicle taxes, licensing, titling, and registration costs, and other governmental fees or charges on top of the daily rate and any optional products and services the renter selects. These charges are calculated either as a per-day or a per-rental charge.

LIABILITY, INSURANCE AND OPTIONAL PROTECTION PACKAGE

A. Loss or Damage to the Port-de-Paix®i RENT A CAR Vehicle: The renter and any additional drivers are absolutely liable for any loss or damage to the rental vehicle, even if someone else caused it or the cause is unknown, whether due to theft, fire, hail, flood, collision, vandalism, or any other cause, subject to limitations imposed by the law where the vehicle is rented. This liability will not exceed the full value of the vehicle, plus:

Actual towing and storage charges;

Loss of use;

Diminution in value, regardless of whether the vehicle is repaired or not;

All rental charges through the date you report the incident if not returnable or the return date, whichever is later;

Any out-of-pocket expenses incurred by us as a result of the loss or damage to the vehicle;

A reasonable administrative fee; and

Pro-rata license plate fees, all as allowed by law.

B. Third Party Liability Claims: Unless otherwise required by applicable law, a renter and/or any additional authorized driver (and the respective insurance company of each) is primarily responsible for all third party claims of personal injury, including death, and property damage caused or arising from the use and operation of the Port-de-Paix®i RENT A CAR vehicle during the rental. (To the extent Port-de-Paix®i RENT A CAR is required to provide coverage, in spite of the terms of the rental agreement, it shall only be in an amount necessary to satisfy the minimum financial responsibility limits required by applicable law.)

C. Uninsured and Underinsured Motorist Coverage: Where permitted by law, Port-de-Paix®i RENT A CAR does not provide uninsured and underinsured motorist coverage. In those states or provinces where Port-de-Paix®i RENT A CAR must provide such coverage, Port-de-Paix®i RENT A CAR will only provide such coverage up to the minimum limits required by law.

D. Optional Protection Package: At the time of rental, Port-de-Paix®i RENT A CAR offers for purchase at the option of the renter, Loss Damage Waiver ("LDW"), Personal Protection Plan ("PPP"), Protection Plus (PP), Personal Accident Insurance ("PAI"), Personal Effects Insurance ("PEI"), Emergency Sickness Protection (ESP), Supplemental Liability Insurance ("SLI") and Uninsured and Underinsured Motorist Protection ("UMP"). The per day cost, coverage, provider and availability vary by location, vehicle category and rate. . The optional products offered by the rental company may duplicate coverage provided by the renters personal automobile insurance or insurance the renter may have through another source. Purchase of optional products is not required to rent the vehicle. Separate brochures available at the rental location summarize the optional products. We charge a per day fee for each day or part of a day the vehicle is rented for any optional products you select.

1. Loss Damage Waiver ("LDW"): If the renter purchases one of the optional LDW plans, Port-de-Paix®i RENT A CAR will agree to waive the renters responsibility for loss or damage to the vehicle in full or in part (depending on the LDW plan accepted). LDW is not insurance or an insurance product.

LDW does not apply if: (1) the renter uses the vehicle in violation of the rental agreement; (2) the renter fails to remove the keys, or close and lock all windows, doors and trunk, and the vehicle is stolen or vandalized; (3) the renter fails to notify us and the police immediately after the loss; and (4) the renter fails to pay the charges under the rental agreement; or (5) other exceptions as allowed by the applicable state or provincial law.

Before deciding whether to purchase LDW, the renter may wish to determine whether their own automobile insurance or credit card agreement provides coverage for rental vehicle damage or loss and determine the amount of the deductible under their own insurance coverage. The purchase of LDW is not mandatory. LDW is not insurance.

2. Personal Protection Plan ("PPP"): PPP includes Personal Accident Insurance ("PAI") and Personal Effects Insurance (PEI) and where offered must be purchased together.

a. PAI: provides benefits to the renter and the renters passengers for accidental medical expenses, ambulance expenses and accidental death benefits during the rental. If this optional coverage is purchased by a renter, the renter is covered twenty-four hours a day for all accidents, whether the renter is actually in the rental vehicle or not at the time of the accident. Passengers in a Port-de-Paix®i RENT A CAR vehicle are only covered for accidents occurring while the passengers occupy the Port-de-Paix®i RENT A CAR vehicle.

b. PEI: insures the personal effects of the renter and any member of the renter's immediate family traveling with the renter. A member of a renter's immediate family must permanently reside in the renter's household. If this optional coverage is purchased by the renter, PEI covers only personal effects with which the renter or immediate family member are traveling. The maximum Personal Effects amount per covered person is $650. The maximum total benefits that shall be payable in the aggregate for all covered individuals is $1,950. PEI pays covered claims even if the renter's homeowner's policy provides coverage. insures the personal effects of the renter and any member of the renter's immediate family traveling with the renter. A member of a renter's immediate family must permanently reside in the renter's household. If this optional coverage is purchased by the renter, PEI covers only personal effects with which the renter or immediate family member are traveling. The maximum Personal Effects amount per covered person is $650. The maximum total benefits that shall be payable in the aggregate for all covered individuals is $1,950. PEI pays covered claims even if the renter's homeowner's policy provides coverage.

3. Supplemental Liability Insurance ("SLI"): Where available, and for an additional daily charge, a renter may purchase SLI at the time of rental. If accepted, SLI provides the renter or any additional authorized drivers listed in the rental agreement, with automobile liability coverage against third party claims (excluding claims by the renters and any additional authorized drivers family members related by blood, marriage or adoption and any other person residing with the renter or additional driver) for bodily injury, including death, and property damage resulting from an automobile accident in the DOLLAR vehicle, during the rental period, in excess of the coverage provided under the rental agreement up to a maximum protection of $1,000,000 combined single limit (CSL) per occurrence. The availability, cost and coverage can vary from location to location depending on the program details. Check with the rental location for details of their program. SLI does not provide coverage for uninsured and underinsured motorist protection.

OPTIONAL LIABILITY COVERAGE IS SUBJECT TO SPECIFIC BENEFITS, EXCLUSIONS, LIMITATIONS AND EXCEPTIONS WHICH ARE SUMMARIZED ON THE SEPARATE BROCHURES AVAILABLE AT THE RENTAL LOCATIONS. See the Notices below:

4. Uninsured and Underinsured Motorist Protection ("UMP"): If the renter purchases SLI, the renter may have the opportunity to purchase UMP. UMP provides the renter; any authorized additional driver and anyone else occupying a Port-de-Paix®i RENT A CAR vehicle while operated by the renter or an additional authorized driver, with coverage for injuries and damages caused by an owner or driver of an uninsured or underinsured third party vehicle. This coverage is excess above the minimum financial responsibility limits for uninsured and underinsured motorist coverage required by law, if any. UMP provides coverage for the difference between any uninsured and underinsured motorist coverage available to the renter in the rental agreement, if any, up to a maximum of $1,000,000 combined single limit (CSL) per occurrence.

3. "HaitiSTYLE™" VEHICLES

We offer elite vehicles such as the Mercedes-Benz Sport Sedan, Chevrolet Corvette Convertible, Hummer H2, Cadillac Escalade for rent in some locations as part of our HaitiStyle rental program upon certain pre-conditions.

A. Proof of Insurance: Unless the renter purchases the Loss Damage Waiver offered at the time of pickup, the renter and all of the drivers will be required to provide proof in writing that their own personal or business automobile coverage will cover both physical damage to the vehicle and third party automobile liability coverage. Many insurance policies will not cover this class of vehicles often referred to as elite vehicles so check with your insurance carrier before you make a reservation. Proof of insurance should include the insurance agent name, telephone number, company, policy number, and expiration date.

B. Driver and Drivers Age: Renters and drivers must be at least 25 years of age to qualify to drive the vehicle.

C. Credit Qualifications: Only major credit cards accepted (no debit cards). An authorization of at least 15% of estimated rental charges will be placed on the credit card at the time of rental.

D. No One-Way Rentals: Vehicles must be returned to the renting location.

E. Guaranteed/Advance Reservation required: A credit card is required to secure advance reservations. No-shows will be charged a fee equal to one day rental unless cancelled 24 hours prior to pick-up.

The drivers have not, during the last 72 months, been convicted of DWI, DWAI, or DUI.